Legal Center
Welcome to Print Level 3D.
Print Level 3D is a design and 3D printing studio creating custom and unique products. These Terms of Service explain how printlevel3d.com works, what you can expect from us, and what we ask from you when using the site or placing an order.
Last updated: July 9, 2026
Section 11. Overview
This website is operated by Print Level 3D ("Print Level 3D," "we," "us," or "our"), a design and 3D printing studio based in Texas, USA. We design, manufacture, and sell 3D-printed planters, vases, home décor, and giftable products through this website and select online marketplaces.
Print Level 3D offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including the additional policies referenced herein and/or available by hyperlink — including our Privacy Policy, Shipping Policy, and Refund Policy. These Terms apply to all users of the site, including without limitation browsers, customers, wholesale buyers, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.
Any new features, products, or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page.
Section 22. Eligibility and Acceptable Use
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or Service for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your Services.
Section 33. Our Products
Every Print Level 3D product is designed by us and manufactured in our Texas studio using 3D printing technology. Because of the nature of this process, please keep the following in mind:
- Made to order. Many of our products are printed on demand. Production times are indicated on each product page and/or in our Shipping Policy and are in addition to transit times.
- Inherent characteristics. Fine layer lines, subtle surface textures, and minor variations in finish are natural characteristics of 3D-printed products. They are part of what makes each piece unique and are not considered defects.
- Color accuracy. We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's screen will reflect colors with complete accuracy, and filament colors may vary slightly between production batches.
- Intended use. Please follow the use and care guidance provided in each product description (for example, drainage, water exposure, and indoor/outdoor suitability). We are not responsible for damage resulting from use contrary to that guidance.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Section 44. Orders, Billing, and Account Information
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, the same payment method, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you via the email address and/or billing phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorized dealers, resellers, or distributors (for legitimate bulk purchasing, see Section 8, "Wholesale").
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account information — including your email address and payment details — so that we can complete your transactions and contact you as needed.
Payments are processed through secure third-party payment processors. Payment card information is encrypted during transmission and is not stored on our servers.
Section 55. Pricing and Modifications to the Service
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 66. Shipping and Delivery
Shipping methods, costs, production times, and delivery estimates are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are provided in good faith but are not guaranteed; we are not responsible for delays caused by carriers, customs, weather, or other events outside our reasonable control. Please make sure your shipping address is complete and accurate — we are not responsible for orders shipped to an incorrect address provided by the customer.
Section 77. Returns and Refunds
Our return, exchange, and refund process is described in our Refund Policy, which forms part of these Terms. Certain products may have limited quantities and are eligible for return or exchange only in accordance with that policy.
Section 88. Wholesale
We welcome wholesale inquiries from retailers and businesses. Wholesale orders are subject to separate or additional terms — including minimums, pricing, and lead times — communicated during the wholesale process. For details, visit our Wholesale page or contact us at info@printlevel3d.com.
Section 99. Intellectual Property
All content on this website — including product designs, 3D models, photographs, images, graphics, text, logos, and branding — is the exclusive property of Print Level 3D and is protected by applicable intellectual property laws.
The purchase of a physical product does not transfer any intellectual property rights to you. You may not reproduce, duplicate, copy, sell, resell, 3D-scan, replicate, reverse-engineer, or otherwise exploit our designs or any portion of the Service without our express written permission. Our digital design files are not for sale and are not included with any purchase.
Section 1010. Marketplace Purchases
Print Level 3D products are also available through third-party marketplaces such as Etsy and Amazon. Purchases made through those platforms are governed by the respective platform's terms, policies, and buyer protections. These Terms of Service govern your use of printlevel3d.com and purchases made directly through this website.
Section 1111. Accuracy of Information; Errors and Omissions
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website except as required by law. This site may also contain certain historical information, which is provided for your reference only.
Section 1212. Third-Party Tools and Links
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement, and we shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Certain content, products, and services available via our Service may include materials from third parties, and links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services. Please review the applicable third party's policies and practices carefully before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 1313. User Comments, Feedback, and Reviews
If you send us ideas, suggestions, proposals, reviews, or other materials — whether at our request (for example, contest entries) or unsolicited, whether online, by email, by postal mail, or otherwise (collectively, "Comments") — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence, (2) to pay compensation for any Comments, or (3) to respond to any Comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Comments will not violate any right of any third party — including copyright, trademark, privacy, personality, or other personal or proprietary rights — and will not contain libelous, unlawful, abusive, or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.
Section 1414. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 1515. Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service, of any related website, of other websites, or of the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, of any related website, of other websites, or of the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 1616. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Print Level 3D, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 1717. Indemnification
You agree to indemnify, defend, and hold harmless Print Level 3D and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand — including reasonable attorneys' fees — made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 1818. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 1919. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgment, you fail — or we suspect that you have failed — to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 2020. Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this site (including our Privacy Policy, Shipping Policy, and Refund Policy), constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 2121. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-law provisions.
Section 2222. Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 2323. Contact Information
Questions about the Terms of Service should be sent to us at info@printlevel3d.com.
Print Level 3D · Texas, USA
