Skip to content Shipping Policy
At Print Level 3D, we are committed to providing an efficient and transparent shipping process. Below are our shipping policies to ensure a smooth experience:
Domestic Shipping
We offer free shipping within the United States for all retail and wholesale orders. The estimated delivery time is up to 10 business days from the date of purchase, depending on your location within the country.
International Shipping
We ship internationally to most countries.
International shipping costs are the responsibility of the buyer and will vary based on the destination and weight of the order. For international orders, we recommend contacting our team for an accurate estimate of shipping costs and delivery times.
Order Processing
Orders are processed Monday through Friday. Orders placed over the weekend or on holidays will be processed the next business day. Once your order is dispatched, you will receive a tracking number to monitor your shipment.
Shipping Tracking
All orders include a tracking number so you can monitor the progress of your shipment through the courier’s website. If you have any questions regarding the status of your shipment, please feel free to contact us at mail [email protected] For more information, please visit our Refund Policy page.
Delivery Issues
We are not responsible for products damaged during shipping. If your package shows signs of damage upon arrival, we recommend taking photographs of the package before opening it and filing a claim directly with the courier. In the event of incorrect addresses provided by the customer, they will be responsible for any additional charges associated with reshipping the package.
Shipping Delays
While we strive to meet the established delivery timelines, external factors such as customs delays or logistical issues may affect the delivery time of international orders. If you experience any significant delays with your shipment, please contact us so we can assist you in resolving the situation as quickly as possible.
Shipping Policy for Wholesale Orders
The same international shipping conditions apply to wholesale orders. However, in some cases, we may offer special shipping rates or customized logistics arrangements. Please contact us to discuss details and options for large shipments.
Contact Us
If you have any questions or concerns regarding our shipping policies, please don’t hesitate to reach out to us at [email protected]. We are here to assist you, Our shipping policy is regularly reviewed to ensure clarity and accuracy.
We are committed to keeping our customers informed throughout the entire order journey. If you have questions about specific shipping timelines, delivery conditions, or packaging requirements, feel free to contact our support team before placing your order.
For special requests, such as urgent deliveries or bulk orders, please get in touch directly. We will do our best to accommodate your needs and provide clear expectations.
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange redelivery. Additional shipping fees may apply.
Please note that shipping times may vary during holidays, severe weather events, or unexpected courier delays. We are not responsible for delays caused by third party carriers.
Once your order has been processed and dispatched, Print Level 3D will provide tracking information to the email address associated with your order. Please ensure all contact details are accurate at checkout.
Our shipping policy is designed to be transparent, predictable, and fair. We continuously monitor our logistics to maintain efficiency while keeping sustainability in mind. Our team carefully packs every order to ensure safe and damage free delivery.
Thank you for trusting Print Level 3D. We’re here to ensure that your products arrive safely and on time every time.
We constantly work to improve our shipping policy for all customers.
For more information about global delivery standards, visit UPS Shipping Guidelines.
